Privacy policy

Information We Collect

At Snoutique, we collect various types of information to provide and improve our services:

• Personal Data: Name, email address, shipping address, phone number, payment information
• Usage Data: Pages visited, products viewed, time spent on site
• Device Information: IP address, browser type, operating system
• Cookies: We use cookies and similar tracking technologies

How We Use Your Information

Your data helps us:

• Process and fulfill your orders
• Provide customer support
• Improve our products and services
• Send marketing communications (with your consent)
• Prevent fraud and enhance security
• Comply with legal obligations

Data Sharing and Disclosure

We may share your information with:

• Payment processors to complete transactions
• Shipping carriers to deliver orders
• Service providers who assist with our operations
• Legal authorities when required by law

We never sell your personal information to third parties.

Data Retention

We retain your personal data only as long as necessary:

• Order information: 7 years for tax purposes
• Account information: Until you request deletion
• Marketing preferences: Until you opt-out

Your Rights

Under GDPR, CCPA and other privacy laws, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Withdraw consent for marketing
• Request data portability

To exercise these rights, please contact our Data Protection Officer at [email protected].

Data Security

We implement appropriate security measures including:

• SSL encryption for all data transmissions
• Secure storage with access controls
• Regular security audits
• PCI DSS compliance for payment processing

While we strive to protect your data, no internet transmission is 100% secure.

International Data Transfers

As a global business, your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws through:

• EU Standard Contractual Clauses
• Adequacy decisions where applicable
• Other approved transfer mechanisms

Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal data from children without parental consent.

Policy Updates

We may update this policy periodically. Significant changes will be notified via email or website notice. The "Last Updated" date at the top indicates the latest revision.

Contact Us

For privacy-related inquiries, please contact: